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Find local office addresses and contact details, unique highlights, and resources. Access relevant programs for patients and caregivers, information on available medicines, policies, privacy notices, and transparency documents. Plus, connect with resources for healthcare professionals and media contact info for journalists and investors.
Legend:
Address:
Suite 2.01
2 Banfield Road
Macquarie Park
New South Wales
2113
Opening times:
9:00 am - 5:00 pm Tuesday - Thursday
Telephone:
+61-2-9814-1100
Email:
AAUOpsTeam@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
safety-au@astellas.com
+61-2-9814 -1100
Address:
Donau-City-Straße 7
1220 Vienna
Telephone:
+43-1-877-26-68
Email:
office.at@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
+43-664-821-2002
Address:
Medialaan 50
1800 Vilvoorde
Belgium
Telephone:
+32-(0)2-558-07-10
To report an adverse event/side effect related to an Astellas product, please contact:
pv-bnl-sm@astellas.com
+32-2-558-07-10
Address:
Av. das Nações Unidas 14.171
25o andar
Rochaverá Corporate Crystal Tower
Vila Gertrudes – CEP: 04794-000
Sao Paulo – SP
Telephone:
+55-11-3027-4500
To report an adverse event/side effect related to an Astellas product, please contact:
sacbrasil@astellas.com
0800-600-70-80
Patient Support
The Sobre a Vida Program
The Sobre a Vida Program is aimed at patients with advanced prostate cancer with a prescription drug marketed by Astellas.
Website:
www.programasobreavida.com.br
Telephone:
0800 999 5124
Alma Diagnostic Program
Support program for physicians to perform the FLT3 mutation test for patients with AML (Acute Myeloid Leukemia) in the Relapsed or Refractory (R/R) stage.
Website:
www.programaalma.com.br
Telephone:
0800-999-5124
Right Time Program
Discount program for patients with symptoms of overactive bladder with prescription drug marketed by Astellas.
Website:
www.programatempocerto.com.br
Claudinova
Diagnostic Program to perform the tests of the biomarkers Claudina 18.2 (CLDN 18.2) and HER2 for patients with gastric or metastatic gastroesophageal junction cancer.
Website:
www.programaclaudinova.com.br
Telephone:
0800-999-5124
Reporting Channel
To make a report through EthicsPoint, click here or contact us by phone at 0800-892-08-06.
Astellas' reporting channel is structured to receive reports related to acts of corruption, fraud, and other irregularities provided for in Law No. 12,846/2013, as well as any violations concerning local, international laws, codes, and regulations in force. The Astellas reporting channel ensures the confidentiality of information and the possibility of reports being made anonymously; exceptionally in the cases of foreign laws, which do not allow the confidentiality of the good-faith whistleblower. As established by Astellas' Code of Conduct, any acts of retaliation and disrespect towards the good-faith whistleblower are repudiated by Astellas. Astellas guarantees the protection offered to good-faith whistleblowers. Astellas ensures that the good-faith whistleblower is kept informed about the progress of the investigation into the report.
Address:
bul. G. M. Dimitrov No 59
NV Tower fl
7 Sofia 1700
Bulgaria
Telephone:
+359-2-862-53-72
Email:
infoAFCL@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
safety-chile@astellas.com
+359-2-862-53-72
Address:
675 Cochrane Drive
Suite 650
West Tower
Markham Ontario
L3R 0B8
Canada
Telephone:
+1-905-470-7990 or +1-800-575-1382
Fax:
+1 289-975-9195
Medical Information/Product Complaints
To request medical information or to report a product complaint, please contact Astellas Pharma Canada by:
Toll-free Phone: 1-888-338-1824
Monday – Friday, from 9:00 a.m. to 5:30 p.m. EST
Email: medinfo.ca@astellas.com
Reporting Adverse Events
To report an adverse event, please contact:
Toll- free Phone: 1-800-575-1382 or Phone: 905-470-7990
Fax: 1-847-317-1241
Email: Safety-US@astellas.com
Astellas Pharma Canada is a member of the following
Address:
Av el Bosque Norte 0211 Spaces Oficina 201
Las Condes
Santiago
Chile
Opening times:
9:00 am - 5:30 pm
Telephone:
+5622-4760-968
For general information, please contact:
infoAFCL@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
safety-chile@astellas.com
+5622-4760-847
Address:
Astellas China Investment Co.,Ltd
27th Floor, Beijing IFC Tower, No.8 Jianguomenwai
Avenue, Chaoyang District, Beijing 100022, PRC
Telephone:
+86-010-8521-6666
To report an adverse event/side effect related to an Astellas product, please contact:
+400-085-6799
Astellas China Investment Co., Ltd(Shanghai Office)
安斯泰来（中国）投资有限公司上海分公司
上海市黄浦区西藏中路168号都市总部大楼10层01、09单元
Unit 07、08,10th Floor, The Headquarters Building,
No.168 Xizang Road(M). Huangpu, Shanghai, 200001, P.R.C
Beijing Astellas Medical Co.,Ltd
北京安斯泰来医药有限公司
北京市朝阳区建国门外大街8号国际财源中心27层
27th Floor, Beijing IFC Tower, No.8 Jianguomenwai Avenue,
Chaoyang District, Beijing 100022, PRC
Beijing Astellas Medical Co., Ltd (Shanghai Office)
北京安斯泰来医药有限公司上海分公司
上海市黄浦区西藏中路168号都市总部大楼10层07、08单元
Unit 07、08,10th Floor, The Headquarters Building,No.168 Xizang Road(M).
Huangpu, Shanghai,200001, P.R.C
Astellas Pharma China, Inc.
安斯泰来制药（中国）有限公司
辽宁省沈阳经济技术开发区十号路六甲三号
No. 3 Liujia ，No. 10 Road,
Shenyang Economic and Technological Development Zone,
Liaoning Province，PRC
Address:
Calle 113 No 7 -80
Oficina 1502
Bogotá, Colombia
Telephone:
Linea gratuita nacional: +0180-001-8462
PBX: +57-601-4251-120
To report an adverse event/side effect related to an Astellas product, please contact:
Adverse report: safety-co@astellas.com
Quality complaints: calidad.afc@astellas.com
Address:
Ilica 1
10000 Zagreb
Croatia
Telephone:
+3851-6700-102
To report an adverse event/side effect related to an Astellas product, please contact:
pharmacovigilance_hr@astellas.com
+385-099-3994-078
Address:
Rohanské nábřeží 678/29
Karlín
186 00
Praha 8
Opening times:
8:30 am - 4:30 pm
Telephone:
+420-221-401-500
To report an adverse event/side effect related to an Astellas product, please contact:
PharmacovigilanceCZ@astellas.com
+420-221-401-500
+420-725-551-184
Address:
Arne Jacobsens Allé 15
2300 Copenhagen S
Denmark
Telephone:
+45-4343-0355
Email:
kontakt.dk@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
drug.safety.nordic@astellas.com
+45-4343-0355 (international)
+45-4343-0355 (local)
Eksterne konsulenter
Astellas Pharma a/s interagerer også med politikere og myndigheder på europæisk og nationalt niveau med det formål at optimere parternes fælles interesser og samtidig skabe grundlaget for at øge patienters og borgeres adgang til optimal medicinsk forebyggelse og behandling. Hvor denne dialog varetages i samarbejde med eksterne konsulenter, sker dette i henhold til ”Lifs Etiske Regler for dialog og forhandling med beslutningstagere (Lobbykodeks)” for at sikre fuld åbenhed om, hvem og hvilke interesser konsulenten repræsenterer.
Astellas har gjort den eksterne konsulent opmærksom på regelsættet og konsulentens forpligtelser til at sikre fuld åbenhed om hvem og hvilke interesser konsulenten repræsenterer. Astellas Pharma a/s har i Danmark indgået aftaler med følgende eksterne konsulenter, der på Astellas’ vegne interagerer med politikere og myndigheder:
Regional headquarters for Europe, Canada, Israel
and Ukraine
Address:
300 Dashwood Lang Road
Bourne Business Park
Addlestone
KT15 2NX
Telephone:
+44-203-379-8700
To report an adverse event/side effect related to an Astellas product, please contact:
safety-eu@astellas.com
+44-800-783-5018
Use of personal information
For questions or concerns about our use of your personal information, please contact our data protection officer using the following details: privacy@astellas.com
Additional contact options:
Patient advocacy:
agt_patientadvocacy@astellas.com
Patient partners:
eupatientpartners-sm@astellas.com
Proud members of EFPIA
Address:
Hatsinanpuisto 8
02600 Espoo
Finland
Telephone:
+358-9-8560-6000
Email:
info.fi@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
drug.safety.nordic@astellas.com
+45-4343-0355 (international)
+45-4343-0355 (local)
Address:
9 place Marie-Jeanne Bassot
92300
Levallois-Perret
France
Opening times:
9:00 am - 6:00 pm
Telephone:
+1-55-91-75-00
To report an adverse event/side effect related to an Astellas product, please contact:
FR1-DG_Pharmacovigilance@astellas.com
+1-55-91-75-00
Certification
Astellas Pharma has defined a Quality Policy in terms of information by canvassing or prospecting aimed at promoting medicines, which is part of the company's quality approach and commitment as well as the rules of ethics to which all Astellas employees in contact with healthcare professionals are subject.
Charte de l’information par démarchage ou prospection visant à la promotion des médicaments
Address:
Ridlerstraße 57
80339 Munich
P.O Box 19 01 03
80601 Munich
Opening times:
8:00 am - 5:00 pm
Telephone:
+49-89-4544-01
Email:
info.de@astellas.com
For media, patient organisations and communities:
communications.de@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
de-pharmacovigilance@astellas.com
+49-89-4544-1541 (international)
+49-4544-01 (local, during opening hours)
+49-800-111-4544 (local, outside opening hours)
Medical Information Service:
+49-800-111-4544 (Monday-Friday from 8:00 am – 6:00 pm)
Outside of office hours, a limited service is available for urgent medical questions or messages, or if you wish to report an adverse drug reaction or any other information related to drug safety, or if you want to reach the graduated plan officer (Stufenplanbeauftragter) for authority requests. (Callback within 30 minutes, in English possibly with a German interpreter available.)
Click here to view general terms and conditions of sale and delivery.
Address:
7 Kifisias avenue and 2 Neapoleos street
151 23
Marousi
Telephone:
+30-210-818-9900
Email:
info@gr.astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
greecedrugsafety@astellas.com
+30-210-818-9900
Address:
Unit 1103-08
11/F Tower 1
Grand Century Place
193 Prince Edward Road West
Mongkok
Kowloon
Telephone:
+852-2377-9801
To report an adverse event/side effect related to an Astellas product, please contact:
pv@hk.astellas.com
+852-2377-9801
Address:
1124 Budapest
Hungary
Csörsz u. 43
Telephone:
+36-15-77-8200
To report an adverse event/side effect related to an Astellas product, please contact:
Drugsafety.hu@astellas.com
+36-15-77-8200
Address:
301 3rd Floor
C and B Square
127 Andheri Kurla Road
Chakala
Andheri East
Mumbai
400 069
Telephone:
+91-226-1557-600
To report an adverse event/side effect related to an Astellas product, please contact:
pv@in.astellas.com
+91-226-1557-616
Astellas Pharma Capability Centre India Private Limited
Temporary office: 10th Floor, Building 4D, Ecoworld, Outer Ring Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103
Address:
Plaza Oleos 5th Floor
Jl. TB Simatupang No. 53A
Jakarta Selatan 12520
Indonesia
Telephone:
+62-21-22780171
To report an adverse event/side effect related to an Astellas product, please contact:
pv@id.astellas.com
+62-21-22780171
Address:
Telephone:
+01-4671-555
To report an adverse event/side effect related to an Astellas product, please contact:
Irishdrugsafety@astellas.com
+01-4671-555 (local)
Proud member of the Irish Pharmaceutical Healthcare Association (IPHA). The IPHA represents the inventors of prescription medicines, vaccines and Self-Care medicines. Through science and innovation, we extend how long people live and how well they can live by preventing, treating and, sometimes, curing diseases.
Dublin
Address:
Damastown Road
Damastown Industrial Park
Mulhuddart
Dublin 15
Telephone:
+01-803-0800
Killorglin, County Kerry
Address:
Banshagh
Killorglin
County Kerry
V93 FC86
Ireland
Telephone:
+066-976-1029
Tralee, County Kerry
Address:
Kerry Technology Park
Dromthacker
Tralee
County Kerry
Ireland
V92 NTY5
Telephone:
+066 976 1029
Opening Hours:
8:00 am - 4:30 pm
To report an adverse event/side effect related to an Astellas product, please contact:
Irishdrugsafety@astellas.com
+44 7443 684 603 (international)
+01 4671555 (local)
Address:
Hamelacha 21
Rosh Ha'Ayin
Israel
Telephone:
+972-3-750-1166
To report an adverse event/side effect/product quality complaints related to an Astellas product, please contact:
Pharmacovigilance.IL@astellas.com
+972-3-750-1166
Address:
Cod. Fisc. 04754860155
P. IVA 00789580966
Viale Don Luigi Sturzo 43
20 154 Milano
Italy
Telephone:
+39-02-921381
Segnalazione di una reazione avversa da farmaco:
Qualsiasi effetto indesiderato che si manifesti nel corso di una terapia farmacologica dev‘essere segnalato tempestivamente al proprio medico curante o al farmacista, oppure direttamente alla struttura sanitaria di riferimento.
In accordo alla normativa attualmente in vigore in Italia, i medici e gli altri operatori sanitari devono trasmettere le segnalazioni di sospette reazioni avverse al responsabile di farmacovigilanza della propria struttura sanitaria.
Se desidera segnalare degli effetti indesiderati relativi a farmaci Astellas la preghiamo di utilizzare le indicazioni riportate sul sito dell’Agenzia Italiana del Farmaco (AIFA) al link: Sito AIFA Segnalazione Reazioni Avverse Oppure è possibile utilizzare l’indirizzo email che segue.
Con l'invio della presente email, l'interessato dichiara di essere a conoscenza delle Informative sulla Privacy previste agli art. 7 e 13 del D.lgv. 30 giugno 2003, n.196
Pharmacovigilance.it@astellas.com
Address:
2-5-1, Nihonbashi-Honcho, Chuo-Ku, Tokyo
103-8411, Japan
Opening times:
Telephone:
+81-3-3244-3000
To report an adverse event/side effect related to an Astellas product, please contact:
safety-jp@astellas.com
+81-3-3244-3000 (local)
+81-80-8133-4017 (international)
If you have recruitment inquiries, visit our careers page or contact us as follows:
New graduates:
+03-3244-3181
new_graduate@jp.astellas.com
Mid-career:
astellas.recruit@jp.astellas.com
Persons with disabilities:
+03-3244-0774
We are available Monday to Thursday 8:45 am - 5:45 pm; Friday 8:45 am - 4:00 pm (excluding weekends, holidays, and company holidays)
*Important notice: If your call is disconnected due to a technical issue or other reasons, please enable caller ID so we can return your call. If your phone is set to block caller ID, please dial "186" before the number.
Takahagi Technology Center
160-2, Akahama, Takahagi-shi, Ibaraki 318-0001, Japan
Telephone:
+81-293-23-4111
Takaoka Plant
30, Toidesakaemachi, Takaoka-shi, Toyama 939-1118, Japan
Telephone:
+81-766-63-1220
Toyama Technology Center
2-178, Kojinmachi, Toyama-shi, Toyama 930-0809, Japan
Telephone:
+81-76-431-3910
Tsukuba Biotechnology Research Center
Tsukuba Tokodai Technology Center
5-2-3, Tokodai, Tsukuba-shi, Ibaraki 300-2698, Japan
Telephone:
+81-29-847-8611
Tsukuba Research Center
21, Miyukigaoka, Tsukuba-shi, Ibaraki 305-8585, Japan
Telephone:
+81-29-852-5111
Yaizu Pharmaceutical Research Center
Yaizu Technology Center
180, Ozumi, Yaizu-shi, Shizuoka 425-0072, Japan
Telephone:
+81-54-627-5111
To learn more about our Kazakhstan location please visit www.astellas.com/ru
Address:
7th floor
Parnas Tower
521 Teheran-ro
Gangnam-gu
Seoul
Republic of Korea
Opening times:
9:00 am - 6:00 pm
Telephone:
+82-23-448-0504
To report an adverse event/side effect related to an Astellas product, please contact:
safety-kr@kr.astellas.com
+82-80-920-5388
To learn more about our Korea location please visit www.astellas.com/kr
Address:
Unit 9.02 and 9.03, Level 9, Corporate Tower 2,
Pavilion Damansara Heights 3, Jalan Damanlela,
Pusat Bandar Damansara, 50490 Kuala Lumpur,
Malaysia
Telephone:
+603-2202-6999
To report an adverse event/side effect related to an Astellas product, please contact:
pv.my@astellas.com
+603-2022-6918
Address:
S de RL de CV
Avenida Santa Fe 428
Downtown Santa Fe
Torre II
Oficina 901
Col. Lomas de Santa Fe
Alc. Cuajimalpa de Morelos 05300
CDMX
Opening times:
8:00 am - 4:30 pm
Telephone:
+55-1037-4646
To report an adverse event/side effect related to an Astellas product, please contact:
safety-mx@astellas.com
+52-56-1990-4316
Astellas Farma México S de RL de CV
Avenida Santa Fe 428, Downtown Santa Fe, Tower II, Office 901 Col. Lomas de Santa Fe, Alc. Cuajimalpa de Morelos 05300, CDMX
Address:
Sylviusweg 62
2333 BE Leiden
P.O. Box 344
2300 AH Leiden
The Netherlands
Telephone:
+31-071-545-5050
To report an adverse event/side effect related to an Astellas product, please contact:
pv-bnl-sm@astellas.com
+31-071-545-5745
Address:
Brogata 7
2000 Lillestrøm
Downtown Santa Fe
Norway
Telephone:
+47-66-76-46-00
Email:
kontakt.no@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
drug.safety.nordic@astellas.com
+45-4343-0355 (local)
+45-4343-0355 (international)
Address:
Unit 1705
17th Floor
The Finance Centre
26th Street corner 9th Avenue
Bonifacio Global City
Fort Bonifacio
Taguig City
1634
Telephone:
+63-2-8845-1558
To report an adverse event/side effect related to an Astellas product, please contact:
pv@ph.astellas.com
+947-9960138
Address:
Żwirki i Wigury 16C
02-092
Warsaw
Telephone:
+22-545-11-11
To report an adverse event/side effect related to an Astellas product, please contact:
APPL_pharmacovigilance@astellas.com
+608-44-99-77
Astellas Helpline for pharmacies (information on how to place an order and report a demand)
Telephone:
+801-033-666
Available on working days, Monday-Friday 8:00 am – 4:00 pm
Astellas Pharma Capability Centre Poland Sp. z o.o
Registered address: Żwirki i Wigury 16C, 02-092 Warsaw, Poland
Temporary office: 4th Floor, Mennica Legacy Tower, Prosta 20/00-850, 00-850 Warszawa, Poland
Address:
Lagoas Park
Building 3
Floor 0
2740-266 Porto Salvo
Portugal
Opening times:
Monday - Thursday: 9:00 am - 6:00 pm
Friday: 9:00 am - 3:00 pm
Telephone:
+351-21-440-13-00
To report an adverse event/side effect related to an Astellas product, please contact:
pharmacovigilance.pt@astellas.com
+351-912-511-664
Address:
One United Tower Complex
Calea Floreasca nr. 165
12th floor
sector 1
Bucharest
014459
Telephone:
+0040-21-361-04-95
Email:
office.ro@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
+0040-21-361-04-95
farmacovigilenta.ro@astellas.com
To learn more about our Russia location please visit www.astellas.com/ru
Address:
6 Temasek Boulevard
#26-03/05 Suntec Tower Four
Singapore 038986
Telephone:
+65-6500-9330
To report an adverse event/side effect related to an Astellas product, please contact:
pv@sg.astellas.com
+65-6500-9330
Address:
Galvaniho 15/A
821 04 Bratislava
Telephone:
+004-2144-44-2157
To report an adverse event/side effect related to an Astellas product, please contact:
PharmacovigilanceSK@astellas.com
+421-244-44-2157
+421-903-45-4680
Address:
Rezidenca, 3rd Floor
Šmartinska 53
1000 Ljubljana
Slovenia
Telephone:
+3861-401-1400
To report an adverse event/side effect related to an Astellas product, please contact:
farmakovigilanca.si@astellas.com
+3860-4055-1144
Address:
Torre Emperador Castellana
Paseo de la Castellana
nº 259 D - Planta 31
28046
Madrid
Spain
Telephone:
+34-914-952-700
To report an adverse event/side effect related to an Astellas product, please contact:
Pharmacovigilance.es@astellas.com
+34-914-952-700
Notificación de efectos adversos:
Ante cualquier efecto adverso que experimente durante su tratamiento, es importante que informe a su médico o farmacéutico lo antes posible. Mediante la comunicación de efectos adversos, usted contribuye a hacer más seguros los medicamentos.
También, puede comunicarlos directamente a través del sistema español de Farmacovigilancia de Medicamentos de uso humano: www.notificaRAM.es
Los efectos adversos relacionados con los medicamentos de Astellas pueden igualmente comunicarse al departamento de Farmacovigilancia de la compañía, escribiendo a Pharmacovigilance.es@astellas.com o llamando al teléfono 91 495 27 00.
Astellas Pharma EMEA operates in 40 countries in Europe, the Middle East and Africa and is one of the operating regions of Astellas Pharma Inc., located in Tokyo.
Europe is an international center of excellence in healthcare and is committed to supporting the EMEA (Europe, Middle East and Africa) region by working in partnership with local governments to ensure that patients can benefit from our medicines.
Astellas, through significant investments in R+D, reinforces its position as a research-focused pharmaceutical company, creating effective medicines and maintaining the relationship of trust with health professionals.
Astellas Pharma Europe Ltd. is headquartered on the outskirts of London. In Spain, it is based in Madrid.
Address:
Box 21046
200 21 Malmö
Sweden
Telephone:
+46-40-650-1500
Email:
info.se@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
drug.safety.nordic@astellas.com
+45-4343-0355 (local)
+45-4343-0355 (international)
Address:
Richtiring 28
8304 Wallisellen
Telephone:
+41-(0)44-832-40-00
Email:
office.ch@astellas.com
To report an adverse event/side effect related to an Astellas product, please contact:
For a good cause: Astellas' social commitment
We see ourselves as part of the society in which we live and work. As such, it is our task and responsibility to make a significant contribution to a future worth living. This is done through the development of medicines that fill therapeutic gaps, as well as a wide range of lifesaving and quality-of-life therapies, but also through passionate commitment to regional social projects that strengthen well-being in the community around us.
Research is an ongoing professional and personal commitment, so it is the intention of SAKK and Astellas to motivate and honor young researchers on this important journey.
These two awards from the Swiss Transplantation Society (STS) are financially supported by Astellas and aim to honor and thus advance research in the field of organ transplantation.
Address:
Kaohsiung Office | Kaoshiung
Room A2, 7th Floor, No. 502, Jiuru 1st Road
Sanmin District Kaohsiung City
Telephone:
+02-2507-5799
Fax:
+02-2507-1808
To report an adverse event/side effect related to an Astellas product, please contact:
tw-safety@tw.astellas.com
+02-2507-5799
Taichung Office | Taichung
12th Floor, No. 51, Section 2, Gongyi Road, Nantun District, Taichung City
Kaohsiung Office | Kaoshiung
Room A2, 7th Floor, No. 502, Jiuru 1st Road, Kaohsiung City
Address:
1788 19th Floor
Singha Complex Building
Phetchaburi Road
Bang Kapi
Sub-district Huay Khwang District
Bangkok
Telephone:
+02-096-96005
To report an adverse event/side effect related to an Astellas product, please contact:
pv@th.astellas.com
+02-096-96005
T-MEA countries consist of Turkey, United Arab Emirates (UAE), Kingdom of Saudi Arabia, Egypt and South Africa
Turkey
Address:
Ozdilek River Plaza Vyndham Grand Blok
No:13 Interior Door No:39, 34394 Sisli/Istanbul, Turkey
Opening hours:
8:00 am
Telephone:
+90-212-4400800
To report an adverse event/side effect related to an Astellas product, please contact:
drugsafety.tr@astellas.com
0534-791-6888 (PV Officer)
0531-306-4100 (Deputy Pharmacovigilance Officer)
United Arab Emirates
Address:
Al Barsha 1, Yes Business Tower
Office 1212, POBox: 282917
Dubai, United Arab Emirates
Opening hours:
9:00 am – 5:00 pm
Telephone:
+971-4-554-8924
To report an adverse event/side effect related to an Astellas product, please contact:
Pharmacovigilance.ae@astellas.com
+971-4- 447-5952 (international)
Kingdom of Saudi Arabia
Address:
Centria Mall 7th Floor, Olaya District 2908
12241/6055 Riyadh, Kingdom of Saudi Arabia
Opening hours:
9:00 am – 5:00 pm
Telephone:
+966-11-2218300
+966-11-2218500
To report an adverse event/side effect related to an Astellas product, please contact:
pharmacovigilance.ae@astellas.com
+966-53 7070 557 (Drug Safety Officer)
يُعرَّف التيقظ الدوائي(PV)بأنه العلم والأنشطة المتعلقة بتحديد وتقييم وفهم ومنع الأعراض الجانبية أو أي مشكلة أخرى متعلقة بالأدوية.
للإبلاغ عن الأعراض الجانبة وما يخص سلامة المرضى، يرجى التواصل معنا على:
البريد الإلكتروني:pharmacovigilance.ae@astellas.com
رقم الهاتف: متاح على مدار الساعة طوال أيام الأسبوع 24/7 لجميع دول الشرق الأوسط وأفريقيا
Name:
Astellas Pharma Regional Headquarters
Address:
Office no. L7-04 Centria Trading Centre, intersection of Prince Mohamed Bin Abdul Aziz St. (Al Tahliah previously) and Olaya St., Olaya Neighborhood, Riyadh, Kingdom of Saudi Arabia
Opening hours:
09:00 - 17:00
Telephone:
+966-11-2218300 / +966-11-2218500
To report an adverse event/side effect related to an Astellas product, please contact: pharmacovigilance.ae@astellas.com
+966-53-7070 557 (Drug Safety officer)
الاسم: المقر الإقليمي لشركة أستيلاس فارما
العنوان: مكتب رقم L7-04، مركز سنتريا التجاري، تقاطع شارع الأمير محمد بن عبد العزيز (التحلية سابقًا) مع شارع العليا، حي العليا، الرياض، المملكة العربية السعودية
ساعات العمل: من 9:00 صباحًا إلى 5:00 مساءً
الهاتف: 966-11-2218300 / 966-11-2218500
للإبلاغ عن أي آثار جانبية أو مضاعفات مرتبطة بمنتج أستيلاس، يُرجى التواصل عبر البريد الإلكتروني:
pharmacovigilance.ae@astellas.com
(مسؤول سلامة الدواء) 966-53-7070-557
Egypt
Address:
Egypt Scientific Office
Star Capital F2, Floor 8, Office 81
8 Omar Ibn El Khattab
Masaken El Mohandesin
Heliopolis
Cairo
11757
Opening hours:
8:00 am – 5:00 pm
Telephone:
+2022-4801-719
To report an adverse event/side effect related to an Astellas product, please contact:
pharmacovigilance.ae@astellas.com
+20-111-591-0444
South Africa
Address:
7 Mirage Road Bedfordview
2007
Opening hours:
8:00 am – 4:00 pm
Telephone:
+27-11-615-9433
To report an adverse event/side effect related to an Astellas product, please contact:
drugsafety.za@astellas.com
+27-82-410-8864
Address:
13, Pymonenka Street
build. 7V of 7V/41
04050
Kyiv
Ukraine
Opening times:
8:00 am - 5:00 pm
Telephone:
+38-044-247-19-45
To report an adverse event/side effect related to an Astellas product, please contact:
Pharmacovigilance.UA@astellas.com
+38-044-490-68-25
+38-050-418-37-07
Address:
300 Dashwood Lang Road
Bourne Business Park
Addlestone
KT15 2NX
Telephone:
+44-203-379-8700
Email:
APL.gb@astellas.com
Patients
Astellas Pharma Ltd is not able to provide advice to patients. If you have a question specific to a medical condition, therapy area, or one of our products, please consult with your local healthcare professional. In the event of an emergency please contact your doctor or emergency services.
To report an adverse event/side effect related to an Astellas product, please contact:
pharmacovigilance.gb@astellas.com
0800-783-5018
Healthcare Professionals
The following channels are intended for use by Healthcare Professionals, if you are not a Healthcare Professional please use our General Contact form if you need to get in touch with us.
Medical Information and adverse event reporting
If you are based in the United Kingdom and have a question relating to an Astellas product and/or want to report an adverse event, please call us on 0800-783-5018, or via email at medinfo.gb@astellas.com
Product Supply Queries
If you are based in the United Kingdom and have a query relating to the supply of any Astellas Pharma Ltd. product, please call the Customer Services team on 0203-379-8721 or via email at ukcustomerservices@astellas.com
Cambridge, United Kingdom
Address:
Merrifield Centre
Rosemary Lane
Cambridge
CB1 3LQ
Opening hours:
9:00 am - 5:00 pm
Telephone:
+44-1223-247000
To report an adverse event/side effect related to an Astellas product, please contact:
pharmacovigilance.gb@astellas.com
0800-783-5018
Address:
2375 Waterview Drive
Northbrook, Illinois (IL)
60062
Telephone:
+1-800-888-7704
To report an adverse event/side effect related to an Astellas product, please contact:
Safety-US@astellas.com
+1-800-727-7003
Additional information for our United States location
Astellas Institute for Regenerative Medicine (AIRM)
Address:
9 Technology Drive
Westborough
Massachusetts (MA)
01581
Telephone:
+1-508-599-6700
Astellas Life Sciences Center (ALSC)
Address:
441 Morgan Avenue
Suite 700 & 800
Cambridge
Massachusetts (MA)
02141
Telephone:
+1-781-234-5143
iota Biosciences
Address:
400 Wind River Way
Alameda, California (CA)
94501
Parsippany
Address:
8 Campus Drive
Suite 100
Parsippany
New Jersey (NJ)
07054
Telephone:
+1-973-437-7458
Saku-Lab Cambridge
Address:
441 Morgan Avenue
Suite 700 & 800
Cambridge
Massachusetts (MA)
02141
Telephone:
+1-781-234-5143
Sanford Technology Center
Address:
6074 Enterprise Park Dr
Sanford
North Carolina (NC)
27330
Telephone:
+1-919-241-7041
Universal Cells
Address:
3005 1st Avenue
Seattle
Washington (WA)
98121
Telephone:
+1-206-291-6364
West Coast Innovation Center (WCIC)
Address:
480 Forbes Blvd
South San Francisco
California (CA)
94080
Telephone:
+1 650 961 2500
Address:
Room 1115, 11th Floor, Sunwah Tower
115 Nguyen Hue, Sai Gon Ward, Hochiminh City
Telephone:
+84-28-3914-0202
To report an adverse event/side effect related to an Astellas product, please contact:
pv.vn@astellas.com
+90-1881-283
+90-1881-287
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