How do we do what we do?

How do we do what we do

We work collaboratively to ensure the medicines we develop reflect what truly matters to patients, families and caregivers. We do this in several ways, including one-to-one interviews, focus groups and market research with patients, patient organisations, and caregivers.

By listening, learning, and collaborating, we are committed to working with patient communities to understand how, together, we can make a difference to people’s lives.

To ensure we continually do what is right for patients, we aim to do the following in our work with patient organisations and patient communities.


How are we listening


How are we listening?

Here are some of the ways we recently collaborated with patients and patient organisations to hear what they have to say.

Holding meetings

Holding meetings with leaders from patient organisations to gain insights into the healthcare journey of people with bladder cancer, from diagnosis to long-term management, so that we can understand people’s needs and how we can help to address these.




Carrying out research

Carrying out research with women who are having menopause-related symptoms to gain insights into their experiences of access to care within the healthcare system.




Supporting the creation

Supporting the creation of an expert network of patient representatives, haematologists, oncologists and healthcare managers to raise awareness of screening, treatment and psychological support for people with acute myeloid leukaemia.




Sharing patient stories

Sharing patient stories with our internal teams to shine a light on the real people behind the conditions and understand what truly matters to them.





Working with a national patient organisation

Working with a national patient organisation to provide health information to people living with chronic kidney disease, as well as discovering what it’s like to live with the condition and what can be done to improve people’s situation.





What do patient organisations have to say about working with us?

We are privileged to work with a number of patient organisations supporting patient communities. Follow the links to each organisation to find resources that might help you.


Acute Myeloid Leukaemia



Bladder Cancer



Chronic Kidney Disease

“Mantenemos una estrella relación con el equipo profesional de Astellas, para el desarrollo de objetivos comunes en la mejora de la calidad de vida de las personas con enfermedades del riñón, siempre desde el más estricto respecto a nuestra labor e independencia.” – Federación Nacional de Asociaciones para la Lucha Contra las Enfermedades del Riñón (ALCER), Spain“The EKPF and Astellas share common goals and seek to improve the well-being of kidney patients. This relationship enables us to continue to innovate and educate and, most importantly, improve the quality of life of patients. Astellas' support helps us to move towards our goals.” – The European Kidney Patients’ Federation (EKPF), Spain

“Negli ultimi dieci anni, l’ANED ha operato costantemente per rafforzare l’empowerment dei pazienti nefropatici o trapiantati di organi e tessuti. Siamo lieti di poter affermare che la vicinanza e il sostegno incondizionato* di Astellas ai nostri progetti ha contribuito a diffondere la cultura dell’attività fisica come vera e propria terapia per trapiantati e dializzati e a rafforzare la consapevolezza del paziente, soprattutto in relazione all’importanza vitale della prevenzione e dell’aderenza terapeutica.” – Associazione Nazionale Emodializzati Dialisi e Trapianto (ANED), Italy

*’il sostegno incondizionato’ significa senza alcun coinvolgimento o intervento diretto o indiretto sotto il profilo tecnologico, contenutistico, organizzativo e di risorse


Gastric Cancer



Prostate Cancer

“ANCAP y Astellas trabajamos conjuntamente en diversas actividades centradas en la concienciación del cáncer de próstata como la visibilización de enfermedad, así como normalizar su tratamiento y cura a través del esfuerzo de todos los agentes de nuestra sociedad. – La Asociación de Cáncer de Próstata (ANCAP), Spain 

Organisations working with Patient Organisations

“The European Patients’ Forum believes it is important to partner with all stakeholders in order to advance patient empowerment and equitable patient access to care in Europe. Astellas is a respected partner, sharing such values, supporting our mission as the collective influential patient voice on European health and related policies. We appreciate the open and transparent dialogue and the independent views that we exchange, providing a mutually beneficial and sustainable partnership.” – The European Patients’ Forum (EPF), Belgium

“La Plataforma de Organizaciones de Pacientes y Astellas trabajamos conjuntamente en la organización del congreso anual de organizaciones de pacientes, un foro para el diálogo y debate que busca la mejora de la atención sociosanitaria y la propuesta de soluciones desde la perspectiva de los pacientes.”
– Plataforma de Organizaciones de Pacientes (POP), Spain