Contact Information

Local Contact Information

Astellas Pharma Canada, Inc.

675 Cochrane Drive, Suite 500
West Tower
Markham, Ontario
L3R 0B8
Phone: 905-470-7990 or 1-800-575-1382
Fax: 905-470-7799

Medical Information/Patient Safety/Product Complaints

In case of medical emergency, please dial 911 or contact your physician immediately.

To request medical information or to report an adverse event or a product complaint, please contact Astellas Pharma Canada by:

Toll-free Phone: 1-888-338-1824
Monday – Friday, from 9:00 a.m. to 5:30 p.m. EST
Fax: 905-470-2331
Email: [email protected]

Customer Service

Toll-Free Phone: 1-800-668-8641
Toll-Free Fax: 1-800-688-6668

Media Contact

If you are a member of the Canadian media and you require more information from Astellas Pharma Canada, Inc., please contact Corporate Communications at 905-940-5752 or 1-833-695-5752.

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