Astellas Pharma Ltd is not able to provide advice to patients. If you have a question specific to a medical condition, therapy area, or one of our products, please consult with your local healthcare professional. In the event of an emergency please contact your doctor or emergency services.

Healthcare Professionals

The following channels are intended for use by Healthcare Professionals, if you are not a Healthcare Professional please use our General Contact form if you need to get in touch with us.

Medical Information and adverse event reporting

If you are based in the United Kingdom and have a question relating to an Astellas product and/or want to report an adverse event, please call us on 0800 783 5018, or via email at [email protected]

Product Supply Queries

If you are based in the United Kingdom and have a query relating to the supply of any Astellas Pharma Ltd. product, please call the Customer Services team on 0203 379 8721 or via email at [email protected]


The Astellas Corporate Communications team will respond to calls and emails from journalists.

For general media enquiries, please email [email protected]

Contact Form

Kindly note that queries submitted are only monitored Monday to Friday between UK business hours (9am-5pm). Queries are not monitored over weekends or UK public holidays. In the event of a medical emergency please contact your doctor or emergency services.

The information you provide will be used by Astellas to respond to your comment/enquiry. The information you provide may be shared with our suppliers who operate under our supervision and maintain appropriate technical and organisational safeguards to protect information. Information may also be shared with government regulators, where required by law. For further information, refer to our privacy policy.


Astellas Pharma Ltd.
Address: 300 Dashwood Lang Road,
Bourne Business Park,
Addlestone, KT15 2NX, UK.
Phone: +44 (0) 203 379 8700

MAT-UK-NON-2021-00054 / December 2022